End-user Monitoring SaaS

The image of the organization on the market is affected by all aspects of its activity. What’s extremely important is an end-user note, who is able to objectively assess services of the company.

Only the ability of verification from outside of the correctness and speed of organization’s services, shows what an external user – a recipient of the service – may feel. In order to offload company’s IT team, we offer end-user experience monitoring as a service.

The solution enables to
  • automatically generate infrastructure topology, in order to track user transaction
  • monitor the end-user response time using robots and real users
  • quickly and easily detect and isolate transaction response and availability, which enables to solve problems much quicker
  • proactively manage transactions, identify bottlenecks and other potential problems before they reach the end-user
  • quickly detect and isolate response times and problems with availability
  • automatically generate infrastructure topology, in order to track user transaction
  • monitor the end-user response time using robots and real users
  • quickly and easily detect and isolate transaction response and availability, which enables to solve problems much quicker
  • proactively manage transactions, identify bottlenecks and other potential problems before they reach the end-user
  • quickly detect and isolate response times and problems with availability
Advantages
  • improved image of the company, thanks to well functioning IT services
  • user satisfaction, thanks to high availability of IT services
  • reduced costs related to the lack of efficiency and availability of IT services
  • reduced operational costs associated with fast and accurate problems detecting
  • greater productivity
  • greater quality of provided services
  • reduced costs of project implementation, thanks to the hosted model of an application
  • easy control of expenses associated with the maintenance of IT services in the company
  • quick response to changing situation by purchasing the access to new solutions or giving up those which don’t meet the needs of the company
  • support of teams, which specialise in this type of solutions
  • greater safety, thanks to proper SLAs which require backups and upgrades from a supplier
  • greater flexibility in functioning with lower costs
  • ensured permanent availability of IT services
  • minimized costs related to the unavailability of IT services
  • quicker response to changes in business, which are followed by changes in IT
  • greater user satisfaction
  • greater efficiency of IT department teams
  • improved image of the company, thanks to well functioning IT services
  • user satisfaction, thanks to high availability of IT services
  • reduced costs related to the lack of efficiency and availability of IT services
  • reduced operational costs associated with fast and accurate problems detecting
  • greater productivity
  • greater quality of provided services
  • reduced costs of project implementation, thanks to the hosted model of an application
  • easy control of expenses associated with the maintenance of IT services in the company
  • quick response to changing situation by purchasing the access to new solutions or giving up those which don’t meet the needs of the company
  • support of teams, which specialise in this type of solutions
  • greater safety, thanks to proper SLAs which require backups and upgrades from a supplier
  • greater flexibility in functioning with lower costs
  • ensured permanent availability of IT services
  • minimized costs related to the unavailability of IT services
  • quicker response to changes in business, which are followed by changes in IT
  • greater user satisfaction
  • greater efficiency of IT department teams